818 East Jefferson Boulevard
South Bend, IN 46617
Phone: 574-234-6024 |
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Michiana Employee Assistance Program (MEAP)
In 1974, a group of concerned employers and labor leaders in St. Joseph County began meeting to discuss ways to help employees experiencing personal difficulties. Alcohol and Addictions Resource Center, an affiliate of the National Council on Alcoholism and Drug Dependence, and a leader in the development of employee assistance programs, set up Labor Management Services (LMS). LMS was the first provider of employee assistance program services in the state of Indiana. LMS was renamed the Michiana Employee Assistance Program in 1984 and continues to operate services under the auspices of AARC.
MISSION
The mission of the Michiana Employee Assistance Program is to:
provide employers with a structured service to assist employees with personal or work-related concerns;
provide employers with professional guidance in dealing with troubled employees;
provide employees and their family members with a secure, comfortable and confidential environment to seek assistance for alcohol, other drug, personal or work-related concerns.
The Michiana Employee Assistance Program maintains independence from treatment service providers to assure objectivity and preserve its integrity as a client advocate.
SERVICES
At certain times in life, everyone experiences some kind of personal problem. Physical, psychological, or emotional problems can manifest as alcoholism, or other substance abuse/misuse, marital and family conflicts, and legal dilemmas. Such situations permeate the workplace in the form of excessive sick leave, poor judgment, mistakes, increased accidents, and inability to get along with co-workers. The poor performance and time away from the job translate into a staggering loss of millions of dollars for the employer and the local economy.
Typically, the following services are provided:
Assessment: The assessment interview is the means of gathering information, identifying the problem areas and providing motivational counseling so that the employee can take the appropriate steps toward resolution. The assessment will result in one of the following service plans:
Short-Term Counseling: short-term counseling will be provided when this meets the client's needs. Usually, short-term counseling is appropriate when a clearly defined goal is identified.
Referral: The Michiana Employee Assistance Program utilizes the entire community service network to meet the client's needs. Frequently, the presenting problem does not require a referral to a treatment center or service provider. Often, providing the client with information, literature, lecture series, education classes or a support group is sufficient to meet the client's needs.
AARC is proud to have established the first employee assistance program to serve employers and employees in St. Joseph County and outlying communities. In over 30 years of service, the Michiana Employee Assistance Program has met the needs of corporate clients, ranging in size from very large, multi site corporations in St. Joseph County to those with less than 20 employees.
How to access services:
Employees and their families facing a variety of personal problems can access the professional services by simply calling our office at (574) 287-1879 or (800) 388-0154 to set up a confidential appointment with one of our EAP counselors. Our office is conveniently located at 818 East Jefferson Boulevard in South Bend, Indiana. Our office hours are 8:30 a.m. to 5:00 p.m. We also are available during the evenings by appointment. Since we know that problems don't always happen during regular business hours, you can contact us anytime in an emergency by calling either of our numbers previously mentioned.
Your employer, at no cost to you, pays for any services provided directly by Michiana EAP. If a referral to a resource beyond the EAP is necessary, your health insurance policy may cover the additional cost with little to no out of pocket expense, depending on your benefit package. It is our job to find just the right resource within your insurance network of providers, whenever possible. Since we are a part of your community, we are familiar with local practitioners and resources available to assist you. |
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